FREQUENTLY ASKED 

QUESTIONS

 

Family Discount: A $35 discount applies to families with 3 or more children registering on the same invoice.

 

Cancellation: The GSC reserves the right to change or cancel any program for which there is insufficient paid registration. In the event of any program change or cancellation the registrants will be offered a full or pro-rated refund, as appropriate. 

 

Withdrawals: Unless for medical reasons (Doctor’s Note required), withdrawal requests must be made in writing to the Club Administrator at least 1 week prior to the start of the first skating lesson. The Skate Canada fee and the Ontario Promotional Ticket Booklet fee will not be refunded. 

 

Refunds for Learn to Skate programs only (PreCanSkate, CanSkate, PrePower, PreStar, CanPower, Adult, Fast Track) : Refunds will only be offered for cancellation of a registration within the first 2 lessons of a skating session.  The request must be made in writing to the Club Administrator prior to the 3rd lesson. The Skate Canada fee and the Ontario Promotional Ticket Booklet fee will not be refunded. No refund will be given for missed skating sessions or for those sessions cancelled due to test nights, inclement weather or building maintenance problems.

 

Missed Sessions: No substitutions or make-ups are permitted for missed sessions.

 

Orientation: Information sessions will be provided for the parents of Learn to Skate parents at the beginning of each of the Winter sessions (approx. 2nd week into session). 

 

NSF Cheques: NSF cheques will be charged an administrative fee of $45. Skaters cannot skate until all outstanding fees are paid in full.

 

GSC Professional Coaches: Coaches with our Club are selected based on their qualifications and the needs of our membership. To teach Skate Canada programs, coaches must be National Coaching Certification Program (NCCP) trained and/or certified and a current registered professional coaching member of Skate Canada. They must have a Skate Canada approved clearance check and positions of trust check and have a valid First Aid Certificate. COACH INFORMATION

 

Use of Helmets: It is mandatory for all participants enrolled in our PreCanSkate, CanSkate, PrePower, CanPower, Fast Track, PreStar and Adult programs  (who have not passed Stage 5 CanSkate) to wear a CSA approved hockey helmet. 

 

Volunteers: As a non-profit organization, we rely on volunteers to support the Club. Throughout the year, the Club will be contacting members requesting volunteers for specific events. Please consider volunteering when you receive these requests.

 

Skate Canada Registration Fee: This is a mandatory fee for all of our skaters. The yearly membership runs from September 1 through to August 31 of the following year. Among the many benefits of being a Skate Canada member, they provide the standards and rules for the skating activities of our members as well as enabling us to provide top quality programs led by well qualified coaches. They also provide for our Club’s insurance. Being a Skate Canada sanctioned club, we are required to register every skater. 

 

Skates:  It is very important that your child has a proper fitting pair of skates.  Skates are usually the same size as shoes or a size smaller depending on the make.  Your child must be able to stand up straight in the skates and not go over on their ankles.  If the skates are used, there must be proper support left in the skates.  When purchasing skates, have your child stand up and bend his/her knees, you should only be able to put a pencil or a finger down the back of the skate.  Skate sharpening is very important.